LOCAL PICKUP & DELIVERY


We deliver! If you select a cake, pastry, or another delivery-only baked good from our kitchen, you'll be asked to choose a date for delivery upon checking out:

All of our online store items are available for delivery.

We are currently delivering:

  • San Francisco: Daily starting at 11AM, 2PM, and 5PM
  • East Bay: Wednesday afternoons

Deliveries available with a $45 minimum order, with a $10 delivery fee (no additional service fee).

How do pick up and delivery work?

Delivery and pickup are by online pre-order only, with pickup available from Valencia Street every day.

 

Monday Tuesday Wednesday Thursday Friday
San Francisco San Francisco
Oakland
Berkeley
Emeryville
San Francisco San Francisco

Place your order for pastries and / or chocolate online, selecting “Local Delivery” or “No-Contact Pickup” at checkout. Please make sure to include the best phone number for our fulfillment team to confirm your no-contact pickup or drop-off.

If a delivery order is a gift, please include the recipient’s phone number. Even if the gift is a surprise, we recommend confirming that your giftee will be home and available to receive their treat!

 

  • SF/ East Bay delivery: order by 8am for same day delivery between 11:00 am and 7:00pm
  • For pickup at 16th Street Factory or Valencia Street: please order by 8 am for same-day pickup between 11 am and 7 pm daily.
  • For pickup at Ferry Building: please order by 8 am for same-day pickup between 11 am and 2 pm daily.
  • Order specialty cakes within their specified lead times.
  • Place any pastry or chocolate order up to four weeks in advance.

I want to send my friend a surprise gift of cookies and Hot Chocolate Mix. Can I do that?

Yes! We love delivering gifts! In these changing times, we recommend giving your recipient a heads-up that they have a special gift coming, and when to expect it, so that you can be sure we get it to the right person.

If you need to update a delivery or pickup time, we’re happy to reschedule orders set for the next day or beyond. (We are not able to reschedule deliveries the same day if they include freshly baked pastries.) Simply email orders@dandelionchocolate.com to reschedule and we’ll be happy to help you.

Why is there a fee for local delivery but shipping is free?

We offer USPS Priority shipping of our retail products throughout the United States with no charge to you -- and USPS mail carriers do the legwork for us! (We’re working to develop systems for shipping perishable items, too.)

With local deliveries, your $10 fee ensures a safe, timely, convenient, temperature-controlled, phone-verified, no-contact delivery of fresh-baked pastries, specialty cakes, and retail goods by one of our friendly, responsible drivers. Your delivery order reaches you much sooner than if shipped via USPS, which typically takes two to three business days.

Do you deliver your pastries and drinks?

We offer a selection of pastries for local delivery or pick up. For drinks our Milk & Cookies selection which comes with Straus Creamery organic whole milk or Oatly oat milk. We also offer our Hot Chocolate Mix Trio so that you can make our hot chocolate at home.

What are you doing to ensure safe deliveries during COVID-19?

Your health and safety -- and that of our team -- is our top priority. At every stage of production and fulfillment, we've added multiple layers of COVID-19 prevention to Dandelion's already stringent food-safety protocols. Our factories and shops are currently closed to the public and to most team members, and production and fulfillment staff may only work spaced many feet apart. We perform rigorous cleaning and sanitation procedures frequently throughout each day, and extra hand-washing and hand-sanitizing stations have been placed at entrances and critical junctures throughout facilities.

P.P.E. including gloves, masks, and face shields are mandatory for on-site staff, and are provided at entrances and key points throughout work spaces. Strict wellness checks, including temperature and blood-oxygen measurements, are required of everyone who enters a Dandelion building, and logs are maintained daily. Management are in constant communication with government and medical sources to ensure that Dandelion Chocolate not only meets, but exceeds, all required and recommended COVID-19 precautions, and we will continue to share information as we learn it.

Above all, we value your well-being, and hope that you will enjoy our chocolate in happiness and health. Thank you for supporting Dandelion Chocolate!

Gâteau Basque


Bean-to-Bar
Celebration Cake

Chocolate Chip
Cookie Dough