Experience Reschedule and Cancellation Policy

To Reschedule

To reschedule a class a week or more in advance, we are happy to add you to a future class or experience, depending on availability. You may submit your request to events@dandelionchocolate.com and include the following information:

  • Name(s) of guest
  • Class name
  • Contact phone number
  • Date of reserved class
  • Your preferred next available date

We are happy to reschedule your event at least one week in advance, free of charge. We can provide a 50% credit towards the rescheduling of your event if you contact us at least three days before your scheduled event. We cannot provide refunds if you contact us for rescheduling less than 72 hours before a class. You are more than welcome to send someone else in your place if you can no longer attend.

To Cancel

We are happy to provide a full refund for cancellations one week before, and a 50% refund if you cancel three days before. We cannot provide refunds if you cancel less than 72 hours before class. You are always welcome to send someone else in your place if you are unable to attend.

To cancel a class, please email events@dandelionchocolate.com.